(Applicable to the website Tools & Hardware (my.oenstore.com) — NB MAX LUXURY SDN. BHD.)
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 General Overview
• The website Tools & Hardware (my.oenstore.com) is the official e-commerce channel owned and operated by NB MAX LUXURY SDN. BHD.
• By visiting the website, registering an account, or placing an order on the website, the customer indicates that they have read, understood, and accepted all contents of this policy.
• The purpose of this policy is to:
Ensure transparency in online sales and transactions.
Protect the legal rights of NB MAX LUXURY SDN. BHD..
Minimize the risks arising during transactions and shipping.
• Customers are responsible for checking for updates regularly, as NB MAX LUXURY SDN. BHD. reserves the right to change the content of this policy at any time without notice.

 

1. Introduction
At Tools & Hardware (my.oenstore.com), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us through any communication channel.
2. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Email Address
Phone Number
Shipping Address
Payment Information:
Credit Card/Debit Card Information (securely processed through third-party payment processors)
Usage Data:
Information about how you interact with our website, including your IP address, browser type, and the pages you visit.
3. How We Use Your Information
We use your information for the following purposes:
Order Processing: Processing and fulfilling your orders, including sending order confirmations and shipping notifications.
Customer Support: Responding to your inquiries and providing customer support.
Marketing: Sending you promotional materials, newsletters, and other information (if you have opted to receive them).
Website Improvement: Analyzing usage trends and improving our website and services.
4. Data Security
We take your personal data security very seriously. We implement various security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, or destruction.
5. Information Sharing
We will not sell, exchange, or otherwise transfer your personal information to external parties. We may share your information with trusted third parties who assist us in operating the website, conducting business, or providing services to you, provided that these third parties agree to keep this information confidential.
6. Cookies
Our website may use cookies to improve user experience. You can choose to accept or refuse cookies. Refusing cookies may prevent you from fully utilizing the website’s full functionality.
7. Your Rights
You have the right to:
Access your personal data.
Request correction of inaccurate data.
Request deletion of your data in certain circumstances.
8. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on the website and updating the effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us via:
Email: support@my.oenstore.com